Feedback

Please provide us with the necessary information so that we can better attend to your feedback or enquiry. Your particulars will be kept confidential and will not be disclosed to any person, without your prior consent. We also reserve the right not to act on any anonymous feedback.

If your enquiry relates to BCA Academy matters or the EASE (Private) Programme, please use our dedicated channels:
- For BCA Academy: [BCA Academy Enquiry Form] or call 6859 5353.
- For EASE (Private) Programme: [EASE (Private) Programme Feedback Form]

Helpful resource: If you are a resident in a private estate such as condominiums and landed properties, please visit our Common Issues or Disputes Encountered by Residents in Private Estates page which may address your concerns.

If you are following up on an existing case, enter your BCA case number (BCA-######-#####) in Option 1 and click 'Search'. For new feedback or enquiries, please select the relevant category and subcategory in Option 2 below.

Option 1: Following up on an existing case with BCA - Do you have a BCA case number that starts with "BCA-" (e.g., BCA-######-#####)?

Enter Follow Up Case Number and click the "Search" button:

No follow up case number? Leave blank and use Option 2 (select a category and send new enquiry/feedback).

Option 2: Sending new feedback/enquiry to BCA - This is for new enquiry/feedback OR if you don't have a case number.

Category: *

Sub Category: *

Name:[firstname]*

Company:[bca_companytextbox]*

Telephone:[telephone]*

Email:[email]*

Customer Category:[bca_customercategorydropdownlist]*

Feedback Information

Description: *

4000 remaining characters.

Location of Incident :

Enter postal code or street name to search address, click on the “search” icon and the searched result. The location details will be populated in the address fields below the map.

The address must be selected

Search Address via Map

Block / House No.: [bca_blockhousenotextbox]*

Level No. :
(Note: Please key in 0 if not applicable)[bca_levelnotextbox]*

Unit No:
(Note: Please key in 0 if not applicable)[bca_unitnotextbox]*

Street:
(Please locate from map)[bca_streettextbox]*

Building Name:
(Please locate from map) :[bca_buildingnametextbox]*

Postal Code:
(Please locate from map) :[bca_postalcodetextbox]*

Lift / Escalator No. :[bca_liftorescalatornotextbox]*

Building Type: [bca_buildingtypedropdownlist]*

UEN No. :[bca_uennotextbox]*

CRS Workhead :[bca_crsworkheadtextbox]*

CRS Workhead Grade :[bca_crsworkheadgradedropdownlist]*

Company's Activities Declared with ACRA: [bca_companysactivitiestextbox]*

Consultation Reference / Licence Number: [bca_consultationreferencetextbox]*

Development Name: [bca_developmentnametextbox]*

EC / Private Condominium: [bca_ecorprivatedropdownlist]*

Developer: [bca_developertextbox]*

Project Reference Number: [bca_projectreferencenotextbox]*

Project Name : [bca_projectnametextbox]*

Worker's Name : [bca_workersnametextbox]*

Worker’s Identification Number (Please enter IC No. for Singaporean/Singapore PR/PRC and Sri Lankan or Passport No. for other nationalities.)[bca_workersfintextbox]*

Submission Number : [bca_submissionnotextbox]*

Building Plan Number : [bca_buildingplannotextbox]*

Trade : [bca_tradetextbox]*

Test Level : [bca_testleveltextbox]*

Test Date (DD/MM/YYYY) : [bca_testdatetextbox]*

Test Centre : [bca_testcenterlabel]*

ORV Registration Number : [bca_orvregnumtextbox]*

Appeal for Composition Notice : [bca_appealforcompositionnoticetextbox]*

Type of Structure : [bca_typeofadvertisingstructuretextbox]*

Height of the Structure (mm) : [bca_heightofthestructuretextbox]*

Area of Structure / GFA (m2) :[bca_areaofthestructuretextbox]*

Plans with Detailed Dimensions : [bca_planswithdetaileddimensionstextbox]*

FIN or NRIC : [bca_finornrictextbox]*

MCST Number[bca_mcsttextbox]*:

If you are unsure of your MCST number, you may retrieve it from https://www.bca.gov.sg/mcstenquiry/mcstenquiry.aspx. Please ensure you enter the correct MCST number. If MCST is not constituted, key in ‘0000’.

GM Reference Number : [bca_gmreferencenotextbox]*

Temporary Building Permit : [bca_TemporaryBuildingPermittextbox]*

Any Other Information : [bca_AnyOtherInformationtextbox]*

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